To ensure continuity of care in patients with palliative care needs, information needs to be shared to allow all services who may potentially be involved with a patient to have access to important clinical information and decisions.
When a patient is discharged home from secondary care it is important that relevant information is shared with the general practitioner (GP) and that this is in turn shared with those who may be involved in the patient’s care in the future when the GP is unavailable. Community nursing teams must be informed of a patient’s discharge home at end of life.
This should cover:
• medical diagnoses
• patients and carers’ understanding of diagnosis and prognosis
• patient wishes
• prescribed medication including oxygen
• information on medication and/or equipment left in patients’ home
• details of care provision
• appropriate levels of intervention, (known in some boards as ceilings of treatment) if known.
Key Information Summary
The Key Information Summary (KIS) is a shared electronic record which includes palliative care information. The information is selected by the GP from their record and updated every 2 hours when any changes are made to this. The KIS information goes from GP records to a central store, where it can be accessed by providers of unscheduled care. Unscheduled care includes NHS 24, the GP out-of-hours service, the Scottish Ambulance Service and hospital emergency departments or admissions units. In addition the information can be viewed by secondary care clinicians and hospices.
While the KIS is applicable for anyone with a chronic or a complex medical problem, there is a specific ‘palliative care’ tab which allows more detailed palliative and end-of-life care information to be uploaded and shared.
Currently information can only be uploaded from GP practices (usually by GPs, but in some areas district nurses or community palliative care nurses have access to the GP system to upload information). Other agencies, such as heart failure nurses or hospices, may ask the practice to include specific information on their patients. Information may only be uploaded with explicit consent from the patient or someone who is legally appointed to act on the patient’s behalf. Information can be shared without consent of the patient if the patient is a vulnerable adult or child, or is a danger to them self or others and this must be documented on the record.
Where community nurses are unable to either upload information to KIS or to view the information out-of-hours, it is important that an alternative mechanism is in place to share clinical information. Many district nursing teams use the multidisciplinary information system (MiDIS) for this purpose.
Information extracted from GP records includes:
When patients are discharged from secondary care to the community see Rapid Transfer home in last days of life guideline: